REAL RESOLUTIONS...RIGHT AWAY

MaximTrak maintains around the clock support for F&I Managers and has fully staffed program that is designed to meet the needs of all dealers, agents and OEM’s. The Company’s robust helpdesk offers 24 hour a day, 7 day a week call support with main hours of operation from 8:00am EST to 12:00am EST. 

MaximTrak maintains three primary tiers of support: TI – End user Support, T2 – Tech Support, T3 Development Support MaximTrak utilizes advanced case management, ticket tracking and account management solutions to track errors and end-user issues through the leading CRM platform to ensure constant coverage and prompt issue resolution.