Dealership F&I Gets More Technical

Dealership F&I Gets More Technical – Dealership F&I departments use technology more and more – from e-menus to digital configurators – to sell more aftermarket products and services.

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F&I Decisioning Tools: The Next Best Thing to a Crystal Ball

F&I Decisioning Tools: The Next Best Thing to a Crystal Ball
Savvy buyers demand informed, individualized engagement to help them make intelligent decisions

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Moore’s Law and Why It’s Time to Lead Your Dealership Into F&I’s Digital Future

Moore’s Law and Why It’s Time to Lead Your Dealership Into F&I’s Digital Future
In 1965, technology pioneer and Intel co-founder Gordon Moore developed what would become known as Moore’s Law, describing how computer processing speed doubles every 18 months. In 2016, some say that the next five to 10 years of technology innovation will move faster than that of the past 100 years. What does that mean for you?

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A Checklist for Transparent PVR

By Jim Maxim, Jr. If you’re a small aircraft pilot, you know the value and importance of the pre-flight checklist. Every flight, you verify things like having enough fuel in the tank to checking the degrees of the takeoff flap. Missing one step can lead to serious consequences. Using a checklist for PVR transparency is […]

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How F&I Gamification Meets Buyer ‘Techspectations’

By Jim Maxim, Jr. If you’ve ever played Call of Duty or Farmville – or visited a recent U.S. Army recruitment website – you’ve experienced gamification. The word describes interactive online experiences that leverage people’s competitive instincts and encourages user behavior. Business process gamification drives consumer decisions and sales. Gamification will (and is) revolutionizing how […]

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Use Gamification to Enhance F&I Customer Engagement

If you’ve ever ordered a meal at a kiosk, run a virtual farm on Farmville, or played a first-person shooter game at a recent U.S. Army recruitment website, you’ve experienced gamification.

Gamification means applying gaming or interactive experiences to nongaming contexts. Gamification employs movement, logic, sound, and interface controls that leverage peoples’ competitive instincts, encourage user behavior, and create an enjoyable experience.

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How F&I Gamification Changes Customer Engagement

If you’ve ever ordered a meal at a kiosk, run a virtual farm on Farmville, or played a first-person shooter game at a recent U.S. Army recruitment website – you’ve experienced gamification. The word describes applying gaming or interactive experiences to non-gaming contexts. This approach employs movement, logic, sound, and interface controls that leverage people’s […]

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Advice for the F&I Manager You Haven’t Heard Before

After a customer spends time finding the right vehicle for them and negotiating the price, they just want to leave with their car. But before they can do that, they have to go through the F&I process. The F&I manager has to present products correctly, quickly, legally, and in a manner that does not intimidate […]

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How Does a Digital Menu Boost Dealer Profits

Dealerships with a strong process, a  robust menu system, and a focus on menu training and penetration see outstanding F&I performance. However, dealerships with a mediocre menu system and process see mediocre results. Find out how a digital menu will boost dealer profits. A menu helps the F&I staff better explain F&I product features and […]

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How Does a Digital Menu Boost Dealer Profits

Dealerships with a strong process, a  robust menu system, and a focus on menu training and penetration see outstanding F&I performance. However, dealerships with a mediocre menu system and process see mediocre results. Find out how a digital menu will boost dealer profits. A menu helps the F&I staff better explain F&I product features and […]

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